Spennymoor Branch: 01388 810500

Email: info@langdalesestates.co.uk

FAQ’s

1) Finding a Property

The best way to begin is to speak with us directly and tell us about yourself and your property requirements. We can then search and advise you of any potential property matches. If there isn't anything that suits your needs we can retain your details and contact you as soon as a suitable property becomes available.

2) Viewings

Viewings will be arranged at times that most suit your own requirements. You will be accompanied by a member of staff on all viewings who will be able to answer any questions you may have.

3) Reserving a Property

Once you have decided on a property that you would like, we arrange for you to come into our Spennymoor office to complete the application process, an application fee will be charged at this point. We will then carry out a number of background checks and references to verify your eligibility as a tenant.

If you decide to withdraw your application or if your application is refused for any reason the application fee is non-refundable.

Should your application be successful you will then be required to pay a bond and one month’s rent in advance. A sign in date will then be agreed.

4) Will I Need a Guarantor

After completing the application process we may ask you to provide a Guarantor for your tenancy to proceed. This decision will be based on the result of your credit file report and the references received. Should this request be made and subsequently refused by the applicant, the application will then be declined.

Should you be in receipt of Local Housing Allowance it is advisable to seek a Guarantor prior to commencing the application process.

What Management Services are Available?

We offer tailor made packages to suit the individual needs of the landlord, ranging from fully managed services to tenant find only packages. We welcome all potential landlords to meet with us at their investment property or at our High Street office to discuss their needs and tailor a package that they are both happy and confident with.

Full Management Service

  • Free registration of tenant bonds with accredited scheme
  • Free advice concerning any tenancy issues
  • Deal with day to day issues
  • Provide rent statements to landlords confirming rental income and periods
  • Collection of rent from tenants
  • Sign in & out of tenants
  • Regular property inspections
  • Arrangement of annual gas safety check (at an additional cost)
  • Supply both a written & photographic property inventory
  • Change over of utilities (gas, electric, water & council tax)
  • Drawing up of tenancy agreement
  • Obtaining references and credit checks of prospective tenants
  • Accompanied viewings
  • Extensive advertising of properties availability.
  • Free eye catching ‘To Let’ advertising board.

Tenant Find Only Service

  • Free eye catching ‘To Let’ advertising board.
  • Free registration of tenant bonds with accredited scheme
  • Collection of first months rent from tenant
  • Sign in with tenant
  • Supply both a written & photographic property inventory
  • Change over of utilities (gas, electric, water & council tax)
  • Drawing up of tenancy agreement
  • Obtaining references and credit checks of prospective tenants
  • Accompanied viewings
  • Extensive advertising of properties availability.
  • If you require any more information please do not hesitate to contact us